Showing posts with label Body Language & Professionals. Show all posts
Showing posts with label Body Language & Professionals. Show all posts

Monday, 1 December 2014

Lie Detection & Sales

When we say Lie Detection, it doesn't mean catching a lie like a detective or a police. A lie is anything which is not giving you the result you want ( in this case, Sales) . For ex- The buyer tells you that he/she'll give you a call or your product/service is really nice or the product /service is overpriced . How would you know, if the buyer is telling you the truth or if the buyer is really interested and genuinely thinks the product/service is overpriced etc .
In this article, we will be focusing on the Sales part. Sales is the factor which makes or breaks the brand. Therefore, the people associated to it, should be dexterous enough to catch the cue spot on to save time,money and energy. One wrong move and one of the three is gone.
Imagine, you are a sales person, with many efforts you somehow managed to get an appointment with one of your prospective clients. Now the real challenge begins. How would you impress the person? Or how would you know if he/she is really interested!
You should know right from the beginning of the conversation , i.e is there a chance of positive conversion to the 15 mins conversation or not? There are a number of factors like base-lining, red flags, common gestures, facial expressions and micro expressions etc, which would let you know whether or not you should spend time with the buyer. Also, how to have a positive conversation, when you notice doubts across the table. Remember that, a person will not let you know the problem unless he/she is really interested. Generally, people avoid asking for clarification, to not entertain the salesperson.
Selling is easy, but selling to the right person, at the right time, with the right attitude, is not easy.And of course, the right product/service knowledge is important for the sales person.
So, whenever you get a chance to attend training session on Lie detection & Sales, don't miss it.
Stay tuned for more.

Friday, 14 November 2014

Lie Detection & HR

Lie Detection is a subject to have plenty of potential in any field, be it governance, sales,recruitment,business even the personal relations. In this article, we would know about how and why is Lie detection important. I would be posting about various branches where lie detection can be used, first is HR . 
For HR professionals:
Human Resources Professionals are the people who are directly connected to the employees,their issues, their concerns . HR Professionals are expected to be gregarious, good team player, and also a good leader. Lets find out few points where Lie Detection can be used.
Imagine a post is vacant and your boss tells you to fill it up ASAP. You bear all the pain from screening the CVs to the interview. The employee that you hire leaves in 6 months . How would you feel then? What if, I tell you that you could have foreseen that during the interview. You can know what a candidate feels when he/she mentions previous work ex, if he/she is honest,ethical,loyal etc. Imagine you could catch a lie spot on, just in the beginning. You can hire the best talent with a little application of this technique. 
With the increased work molestation cases in office, HR professionals are the first ones to be informed and take action. If you know Lie detection, you would be open to listen to both the parties and know who is speaking the truth. Whether an employee is telling the truth if he/she says it's very urgent to go home,because someone is ill, or when someone says he/she didn't come because of bad stomach,you would know everything. After all, these all factors matters,be it appraisal or promotion. 
Lie is a short word ,but for some it's very big. Generally, we connect it and weigh it according to the situation but as they say " A lie is a lie even if it's white". 
Stay tuned for more.